FAQs
Frequently Asked Questions (FAQs) for Travelers
You typically need a valid passport, visa (if required for your destination), and any additional documents such as vaccination certificates or travel insurance.
For domestic flights, arrive at least 1 hour before departure. For regional and international flights, arrive at least 3 hours before departure.
Check with your travel consultant for updates and possible rebooking options. If needed, get in touch with your insurance company for assistance.
Contact your travel consultant directly for cancellation, rescheduling and rerouting.
Policies vary by airline, ticket type , ticket class and fees do apply.
Specific luggage regulations, including weight and size limitations, are enforced by each airline. Consult your travel consultant prior to packing.
Use a packing list, roll your clothes to save space, and pack versatile items that can be mixed and matched.
Report the loss to local authorities immediately, and contact your country's embassy or consulate for assistance in obtaining a replacement.
Travel insurance is strongly advised to cover unanticipated circumstances including medical emergencies, trip cancellations, and lost luggage, even if it is not usually mandatory.
Be mindful of your surroundings, protect your possessions, stay away from dangerous locations, and abide with local laws and regulations. Â
Get medical help right away. For information on medical treatment and coverage, get in touch with your travel insurance company.
Use ATMs, keep a variety of cash and credit cards on hand, and let your bank know you'll be travelling to prevent transaction blocks.
Yes, but carry medications in their original containers with a copy of your prescription to avoid issues at security.
Adjust your sleep schedule before departure, stay hydrated, and get sunlight exposure at your destination.
Report it to the airline immediately and file a claim. Keep important items in your carry-on.
Use official taxis, rideshare services, or pre-arrange transportation through your travel consultant.
Use an international SIM card, purchase a local SIM, or activate international roaming with your provider.